Join the ACT Team, ACT is looking for a new Assistant Director!


Appalachian State University
ACT Assistant Director for Community Service, Alternative Service Experiences
Appalachian & the Community Together (ACT)
Department of Engagement & Leadership


General Description:

The ACT Assistant Director for Community Service working specifically with the Alternative Service Experience (ASE) program has the primary responsibility of providing opportunities for students to develop as leaders and citizens through the planning, coordination, and implementation of ACT’s alternative break program, Alternative Service Experience (ASE). At the core of this position is the expectation of developing and maintaining strong student teams through intentional advising, ongoing trainings, and course work with students. The ACT Assistant Director for the Alternative Service Experience will serve as an educator on and advocate for the social issues ACT strives to address through its programs and initiatives. Finally, this staff member will work to build and maintain relationships with students as well as campus and community partners, to create high quality and positive service experiences for all key stakeholders.

Alternative Service Experiences offered at Appalachian State University include local, driving domestic, flying domestic, and international programs for students. The Assistant Director will instruct a 1 credit peer leader course that spans fall and spring semesters, as well as coordinate the recruitment, selection, and training of all student ASE Peer Leaders (around 60), faculty & staff Learning Partners (between 30-35 a year). Other related responsibilities include coordination of the ASE language immersion program, oversight of ASE scholarship processes, advisement of 1 additional ACT event, and representation on the Service & Leadership Residential Learning Community leadership team. The ACT Assistant Director for Community Service (for Alternative Service Experiences) is a full-time position reporting to the ACT Associate Director housed in the Department of Engagement and Leadership within the Division of Student Affairs.  

Minimum qualifications:

Completion of a master’s degree and 3 years experience.  Experience supervising undergraduate staff, advising student groups, training staff, and managing a budget. Demonstrated commitment to community engagement, diversity and inclusion, and social justice is a must. 

Preferred qualifications:

Master’s degree in student affairs or related field. Knowledge and/or experience with an alternative break program or similar is ideal. Experience event planning or program management, supervising graduate staff, teaching, and international knowledge and/or experience is also desired. Also expected is the ability to effectively solve problems, manage multiple detail oriented projects, successfully communicate, collaborate, motivate, and educate students and staff.

Compensation Package:

The Assistant Director position is a full-time administrative EHRA position.

State of North Carolina benefits apply, for more information visit the Human Resources website:

The Assistant Director receives departmental support for professional involvement and travel.

Salary range is $48,000 to 51,500.

Review of applications will begin immediately continue until the position is filled. The anticipated starting date for the position is June 1, 2018.  A completed application must include a letter of interest, resume, and three references including their name, title, email address, and telephone number. Candidates should apply and submit their materials electronically through the Human Resources website:

Principle Functions


  • Supervise 1 Graduate Assistant who will assist with program logistics, paperwork and training sessions.
  • Supervise graduate practicum students and interns.
  • Distribute and collect all necessary paperwork associated with all Alternative Service Experience programs (including fall, winter, spring, and weekend programs), such as medical forms, liability waivers, alcohol & drug-free pledges, pre-departure information forms, and more.
  • Maintain & update policy manuals for both domestic and international ASE programs.
  • Oversee entire domestic ASE budget, including expenditures, advance payments, distribution of travel advances to Learning Partners, and budget reconciliation.
  • Work with Office of International Education and Development (OIED) to manage the international ASE budget, including advance payments, airline arrangements, contingency funds, tracking student participant payments, and budget reconciliation.
  • Coordinate all domestic travel logistics and approve international flight patterns & cost.
  • Perform annual assessments of all ASE programs, including Peer Leaders, Learning Partners, program participants, and host service sites, then sharing results with key collaborators.
  • Propose and create new Alternative Service Experience related opportunities as appropriate (summer, alumni, community specific program, etc).


  • Structure and facilitate yearlong, bi-weekly leadership training seminar for ASE student leaders, curriculum includes self and team development, conflict management, intersection of diversity & inclusion in service, cultural humility, basics of dialogue, reflection, facilitation, budget preparation, and more.
  • Facilitate winter training for domestic ASE program with faculty/staff Learning Partners and student leaders.
  • Design and facilitate international faculty Learning Partner training in collaboration with Office of International Education and Development.
  • Syllabi and curriculum development for HPC Peer Leadership course 
  • Serve as lead instructor for Peer Leader course.
  • Oversee van driver eligibility process and coordinate van driver training.


  • Work as liaison among student leaders, Learning Partners, administration, and OIED staff members.
  • Educate faculty, staff, and administration about value of and possibilities for International ASE.
  • Meet individually with all international faculty Learning Partners during the recruitment process to ensure each faculty member fully understands their role, liability, expectations of the program.
  • Co-facilitate weekly meetings of ACT staff for current information exchange and general planning.


  • Recruit student leaders & Learning Partners for all programs.
  • Oversee marketing campaigns for ASE program participants.
  • Ensure all publicity for international programs meets OIED & ACT guidelines.
  • Oversee the ASE “brand” and ensure all publicity is congruent.
  • Oversee marketing efforts for 1 major ACT event.


  • Work with the ACT professional staff to further the strategic directions of the ACT team.
  • Work with OIED throughout the academic year on all facets of international ASE programs, including such areas as safety & insurance, program proposals & budget, Learning Partner information, and more.
  • Collaborate with Leadership Development and University Housing to provide guidance to the Service & Leadership Residential Learning Community.
  • Collaborate with Academic Affairs and individual faculty members to offer international ASE programs through various academic departments.
  • Work with University Motor Pool to instruct student leaders and Learning Partners on van safety.
  • Work collaboratively with various student groups & departments to sponsor service initiatives.


  • Work with student co-leaders for each program throughout the year to coordinate logistics, reinforce safety protocols, and monitor progress.
  • Advise the ASE Executive Board, returning leaders who help guide ASE program.
  • Advise student committee in all aspects of 1 additional major ACT event.
  • Assist with coordination and advising of other ACT initiatives as assigned.


Contact Us

Rm. 138, Plemmons Student Union
263 Locust Street
Boone, NC 28608

Phone: (828) 262-2545
Fax: (828) 262-8078

Outreach Center:
P: (828) 262-2193
Monday - Friday: 10 am-3 pm
Tuesday & Wednesday: 5-7 pm